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Below is some simple guidance to follow when creating a patient feedback form.
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The purpose
This is a great opportunity for the organisation and team to review how they are using PKB and to consider future plans for implementing new PKB features, releasing new data feeds or working on new pathways such as Patient initiated follow-up (PIFU) or reducing did not attend appointments (DNAs). It's important to consider that some patients may use PKB exclusively, while others may access their data through the NHS App.
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