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To avoid overwhelming you with messages PKB limits certain notifications by default.
There However, there are time-sensitive updates that we think are important to notify you about every time they occur.
There is no limit applied on these:
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Allergies
Diagnoses
Library links
Measurements
Medications
Symptoms
Test results
Files
Journal
Updates to demographics where a new email is added
Please note no email notifications will be sent in the following scenarios:
If the appointment date is in the past
If a document is sent in where the document date is older than one week
If GP data from the EMIS Extract Service is added to the record that is older than one week (unless a patient has not received a notification about their record containing EMIS data before)
If a patient discharge is processed where the discharge date is older than one week
Updates to demographics
How can I change my email notification preferences?
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