Email notifications

PKB sends out email notifications to your main email address. See Updating your Profile for details on changing your email address. The email notifications are designed to inform you about a change in your record, such as a new test result, but without including clinical information. Each message has a link to log into the page in PKB to see the relevant information securely. 

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You can read about NHS App notifications on our NHS App & NHS login guide here

Only patients receive SMS or NHS App notifications. Carers will be contacted by email only.

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Patient notification table

The table below documents which notifications are sent to patients and when.

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