...
Feedback surveys can be done through Microsoft Forms or Survey Monkey and added to the trust welcome message or added to the PKB library. It is important that feedback is done outside PKB as the answers need to be anonymous.
How
...
to send feedback forms
Send a questionnaire in PKB letting patients know there is a patient feedback questionnaire linked in the library
Link in Library
Welcome message and or footer
Extract all emails and send them internally from Trust or via MailChimp/Survey Monkey/Mircosoft Forms
Send via social media the link in PKB
...
Surveys or questionnaires can be added in PKB as a link that will redirect patients outside of PKB. The answers from the form or questionnaire will be saved into their chosen system. It's important that patient feedback surveys are not done inside the patient's PKB record and that the answers are anonymous.
Example patient feedback form
...
Further information
...
Register your interest to attend a Patient Advisory Group meeting