Professional Account Status

If your organisation stops using PKB, your login will be ‘deactivated.’ This means you can no longer access the PKB records of any patients that were on your team’s list. You will no longer be able to access or send messages through discussions or view any data that you’ve added to a patients PKB records. 

If you have a professional account attached to other organisations or as an individual professional, you will still be able to log in to it and view the data it contains.

Future Use of Professional Logins 

If you move to another care provider that uses PKB, then they can add you as a professional to their team.

Patient Discharge Requirements for Inactive Teams 

PKB advise that, after patients are told that their teams are no longer using PKB, they are discharged from any PKB teams.  A Professional within that team can do this.  For more information on discharging a patient, click here. 

You can also include a message in your discharge email footer to provide more details of why they are being discharged from the team in PKB.  Click here for more information about adding an email footer.