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We now support a new document type category: Clinical support services. Users wishing to send this document type via HL7 should use the code CSS in the TXA segment. For more information, see our Code Sets Overview.

We have updated the navigation menu used on small screens to include a link to the new Immunisations page.

We have added translations for French (Canada) & English (Canada) for the new Immunisations page.

We have resolved a bug on the patient search screen that caused the wrong national ID to show if it belonged to the same country as the team’s default national ID. Previously, the patient search screen would show any of the patient’s national IDs from the team’s country. Now, only the team’s default national ID will display in this field.

Thursday 26th February 2026

Feature updates

1. New Immunisations page

A new Immunisations page is now available in the Treatments section. This page displays a list of immunisations recorded in the patient’s record.

The following data fields may be displayed for each immunisation, depending on the data received:

• Source

• Vaccine name

• Manufacturer

• Date administered

• Dose number (Please note: Multiple series may be displayed.)

• Status

• Administered by

• Location (If the “Administered by” field is present, the Location field will not be displayed.)

• Reaction (Multiple reactions may be displayed.)

• Privacy label applied

Immunisation data can be sent to PKB via FHIR.

You can read more about Immunisations here:
Immunisations (vaccinations)Preview

What’s available now

Users can currently:

• View immunisation data

• Edit privacy settings

Coming later

Further updates to the page are planned, including:

• Patients who connect their GP data to PKB using NHS login will be able to see their Immunisations data in the UI.

• New email notifications related to immunisation data

• The ability for users to add or edit immunisation data via the user interface.

 

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Feature updates

1. Updated message for unregistered users

We’ve updated the error message shown to unregistered patients after they click a link in an email notification to include a link to the registration page and instructions on how to register.

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2. Timezones have been removed when adding data

We have removed the timezone marker (e.g. ‘Europe/London’) from pages where users enter a date and time, for example when manually adding a test result, appointment or journal entry. These have been removed because they were not always descriptive or accurate to where the user is geographically based.

3. Support for multiple identifiers for a country

We can now support multiple official identifiers at the country level. When creating a new team, a default identifier is chosen for the team from the list of supported options for that country.

As part of this update, we have added several new identifiers for Canada. A full list of these additions is available in our developer wiki.

Bug fixes

1. Frozen records registration issue

We have resolved a bug which caused unregistered patients' records which had been frozen to become unfrozen if the patient registered. The patient can now register, but their record remains frozen and they are prevented from logging in.

We have removed the section ‘Or enter invitation token' on the 'Ask for access’ page for patients or carers as this feature is no longer supported. For more details on sharing please see https://wiki.patientsknowbest.com/space/MAN/3624730683/Sharing.

We have removed the placeholder text which appeared in telephone number fields to better reflect support for various formats and avoid format confusion.

Carers can now start an advanced questionnaire on behalf of a patient they care for. When the carer clicks ‘Start consultation’ within a record of a patient they care for, they will see a list of advanced questionnaires linked to the patient’s teams that match the privacy access that the carer has access to.

When a carer starts a questionnaire, they are recorded in the performer field on the ServiceRequest. When a carer completes a questionnaire, they are recorded in the author field on the QuestionnaireResponse.

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A carer-initiated questionnaire in the patient’s Events & messages section, as viewed by a professional

We have updated our FHIR Observation API to fully support the "days delay" rule for test results, ensuring we do not expose test values before the delay period has passed.

When retrieving the test result using the FHIR Observation endpoint the following logic applies for when a delay has been specified:

• Days delay is NOT set.

  • The test value shows normally.

• Days delay IS set, and the effectiveDateTime is far enough in the past to clear the delay window.

  • The test value shows normally.

• Days delay IS set, and the effectiveDateTime is today (or within the active delay window).

  • Result: The test value is not shown.

We have upgraded the application framework to Angular version 21. This update brings performance improvements, enhanced security, and ongoing compatibility with the latest browser and tooling standards. The upgrade also ensures continued long-term support and access to new framework features and fixes. No functional changes are expected for end users; this update is focused on maintaining platform stability, performance, and future maintainability.

We have hidden the Devices tile for users in Canada since this feature is currently not supported in the region.

We have updated our integration with the NHS App so that documents accessed from the NHS App now open inline within PKB, rather than requiring users to download them first.

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We have removed the timeline bar from the Events & Messages page to better align with the latest design and user experience improvements.

Password lockout protections now apply when granting access to third-party apps. Following multiple failed login attempts, there is a mandatory wait period before you can try again. This ensures consistent account protection across all login methods.

We have resolved an issue to ensure that patient timeline events are displayed in the professional’s local time zone, as defined in their profile.

We have resolved an issue where the system would crash when an organisation administrator added a coordinator with a non-ASCII character in their email address. Now, a warning message correctly identifies the invalid email address when the invite button is clicked.

We’ve updated the breadcrumb trail on the patient view of message threads within the Events & Messages page. The ‘Events & Messages’ breadcrumb is now a clickable hyperlink that takes user back to the main Events & Messages page for easier navigation.

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We’ve updated the Events & Messages inbox with refreshed styling and new icons, and optimised it for all screen sizes. These improvements make messages easier to view and navigate across devices.

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View of the Events & Message inbox

Customers who are using our aggregated FHIR API can now access multiple organisations using one set of credentials. Previously, new credentials were required for each organisation that the customer was retrieving data for.

We have added the following new languages:

• French - Canada (Français - Canada)

• English - Canada (English - Canada)

For a full list of languages please see our manual: LanguagesPreview

Bug fixes

We’ve fixed an issue where bespoke organisation footers were missing from some appointment email notifications.

We have resolved an issue on the Medicines page that occurred when a MedicationStatement FHIR resource included a timing.repeat.periodUnit value of ‘wk’ (weeks) within the dosage section.

Multi-factor authentication (MFA) is now mandatory for all users in Canada. To read more about MFA, please see our manual.

The gender field used for administrative sex has been removed from patient and carer views in the Canada live environment.