1 NHS App and NHS Login in England
2 How PKB, the NHS App, and NHS login work together
3 Key Benefits
4 Current Status and Rollout
5 Whats Included

NHS App and NHS Login in England

Patients Know Best (PKB) has integrated with the NHS App and NHS login to provide patients in England with secure access to their health records and related services.

This integration aims to empower patients by giving them greater control over their health information and facilitating more effective communication with healthcare professionals.

How PKB, the NHS App, and NHS login work together

PKB

Personal Health Record: PKB acts as a central repository for a patient's comprehensive health information, encompassing medical history, test results, medications, letters, appointments, care plans, and other relevant data.
Patient-Controlled: Patients have control over who can access their PKB record. They can share information with healthcare professionals across different settings (GPs, hospitals, community services), as well as with family members and carers.
Integration Capabilities: PKB is designed to integrate with various NHS systems and is now being deeply integrated with the NHS App. It also supports the addition of data from wearable devices and patient-entered information.

NHS App

National Digital Front Door: The NHS App provides a single point of access for patients to a range of NHS services on their smartphones or tablets.
Through the NHS App, patients can:
- Order repeat prescriptions.
- Book and manage GP appointments.
- Access health information and advice.
- Increasingly, view their health record securely through integrations like PKB.
- Receive messages and notifications from their healthcare providers.
- Manage hospital referrals and appointments.
- Contact their GP surgery for advice or administrative queries.

NHS Login

Secure Authentication: NHS login is a secure identity verification system that enables patients to prove their identity online, allowing them to access various digital health services, including the NHS App and PKB.
Single Sign-On: Once a patient has set up their NHS login, they can use the same credentials (email and password, often with a security code) to access integrated services like PKB through the NHS App, streamlining the login process.

Key Benefits

Integrating PKB with the NHS App and NHS login enhances patient access to and management of their health records, providing a more seamless experience.

Accessing PKB via the NHS App

Patients can conveniently access their complete PKB record and all the information directly through the NHS App.

Single Sign-On

Securely accessing PKB is simple with NHS login within the NHS App, eliminating the need for patients to remember separate login details

Comprehensive View

Patients gain a comprehensive view of their health by accessing combined data from various NHS sources (including hospital, GP records, and other care settings) all within their PKB via the NHS App.

Improves Care Coordination

Patients have control over who can access their PKB record, allowing them to securely share information with healthcare professionals across different NHS organisations involved in their care.

Data Sharing

Empowers patients to easily share their health information with all their healthcare providers, improving joined-up care.

Empowerment and Engagement

Keeps patients informed and enables them to actively participate in their healthcare journey.

Current Status and Rollout

The integration of PKB with the NHS App is being rolled out regionally across England. It is currently available to users in regions where it has been specified as the Personal Health Record (PHR) provider.

Starting in 2025, the phased rollout of GP data integration will allow patients in England to add their GP information to their PKB record via NHS login. Patients will receive notifications within their PKB account once this feature becomes available to them.

Whats Included

NHS Login: The benefits of PKB identity verification through NHS login.
NHS App integration: How to switch PKB inside your region's NHS App.
Configuring the NHS App: PKB is fully integrated into the NHS APP.
NHS App comms toolkit: Tools and support to help you promote your rollout with PKB and the NHS App.
How PKB supports NHS pathway priorities: PIFU, Waitlist Validation, Outpatient Optimisation, Digital Personalised Videos, Perioperative, Waiting well, eMeet and Greet and eMeet and Greet Enhanced

PKB in England