Why Use NHS Login and NHS App

Patients aged 16 and over can register for and access PKB using their NHS login. They can also connect their NHS App to their PKB account. This includes patients who do not yet have a PKB record. NHS login enables them to verify their identity and create a record seamlessly.

The NHS login is one of the most effective and efficient ways to increase patient registrations. Many existing PKB partner organisations have adopted it as a primary registration method due to its simplicity and speed. It requires minimal effort from the organisation while empowering patients to take ownership of their registration and ensuring identity verification.

The NHS App also offers a convenient access point for patients who prefer using a mobile app instead of logging in through a web browser, making it easier to engage with PKB regularly.

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What is NHS Login

NHS login is a secure, digital authentication service designed for patient-facing healthcare applications and websites, such as PKB. It provides a simple, trusted way for patients to access health and social care services online.
PKB integrates with the NHS login to align with the NHS Long Term Plan, delivering value across the health and care system.

For more information on the NHS App, NHS login, and PKB integration resources, click here.

What is The NHS App

The NHS App offers patients a seamless and joined-up NHS experience by allowing access to their personal health record (PHR) data, including parts of their PKB record within the app itself.
Patients can log in using their NHS login credentials via secure, encrypted single sign-on.

Access to PKB through the NHS App is only available in regions that have designated PKB as their official patient-held record (PHR) provider.

For information on enabling the NHS App for your area/region, you can read the NHS App toolkit.

How To Use NHS Login

NHS login provides an easy, scalable, and patient-led method to increase PKB registrations. Patients can either create a new NHS login or use an existing one to register for PKB securely.

Organisations can promote NHS login-based PKB registration through a wide range of channels, including:

Encouraging patients to register for PKB is an opportunity to engage with active patients receiving care from your organisation. Once registered, patients can receive letters, appointments, and view their clinical data in a digital portal. Below is an example poster for promoting PKB via the NHS App.

For more information on how you can provide comms for NHS Login, click here for our NHS Login Comms Toolkit. This includes information such as adding NHS Login links on your organisation’s web pages, QR codes on letter footers.